Reduce Hospital Readmissions

We would like to introduce you to IMPACT™, our transition of care program designed to reduce hospital readmissions.

Utilizing our IMPACT program GrandView Pharmacy has a Rehospitalization Rate that is 8.19% lower than the federal average. See more results from this program.

What is the IMPACT™ program?

A Turnkey Transition Program for Post Acute Care

Reduce hospital readmissions: Our transition of care program, IMPACT™ (Integrated Management for Post Acute Care Transitions), is designed to reduce hospital readmissions. Working with the facility admissions coordinator, hospital discharge planner and pharmacy, GrandView proactively fills all appropriate medications for the patient transitioning into a skilled nursing environment.

Delivery of medications: Compliance packaged medications delivered prior to discharge.

Transition management: Dedicated GrandView Care Coordinator to manage the various stages of transition.

Geriatric & diabetic education: 24/7 access to Geriatric Pharmacists to provide education in order to prevent readmissions as well as scheduled access to Certified Diabetic Educators.

In-home patient monitoring devices: In-home monitoring devices help patients take a more active role in their health and stay closely connected to their healthcare providers.

2-step pneumonia immunization protocols: To reduce morbidity and mortality from pneumococcal disease by vaccinating all adults who meet the criteria established by the Centers for Disease Control and Prevention’s Advisory Committee on Immunization Practices. Click here to learn more.

Technology advancements: Bedside placement of peripherally inserted central catheters (PICC), midlines and peripheral IV Starts with no need for chest x-ray, to decrease hospital readmissions.

How does the IMPACT™ program work?

Reduce Hospital Readmissions

The process: Once a patient is admitted to a facility they choose GrandView’s IMPACT™ program and sign the Provider Selection Letter for discharge medications. Then the facility staff faxes patient information to GrandView. After that we call to coordinate discharge date, physician orders and home assessment. We package medications and prepares them for delivery. Then we call the patient to inform them of the total cost of services and coordinate payment.

The delivery and recovery: We deliver directly to the nurse’s station and the rehab facility staff distributes medications to the patient. We then connect patients with a pharmacist through personal one-on-one phone calls. During their recovery, it’s important to keep the patient engaged. The patient will receive follow up calls from a GrandView pharmacist at 3 days, 14 days and 28 days. If they are diabetic, an appointment and CDE are scheduled.

The desired outcome: This process helps to ensure that patients are not readmitted to the hospital and has a win-win outcome. The patient is healthier and the facility is not fined.

Why adopt the IMPACT™ Post-Discharge Program?

Reduce Hospital Readmissions

Are you aware of the SNF VBP Program ruling that will take effect in 2019? Early adoption of this program will allow you to create a policy for all discharges and maximize your value-based incentives when the ruling takes effect.

By letting the residents decide how they want to be successful at home, you’re increasing their risk of rehospitalization due to their lack of knowledge or expertise in the medical field. For most residents, it is the first time they have ever found themselves in this situation. However, GrandView Pharmacy deals with at 75 skilled nursing facility discharges a week. Since we already have processes and procedures in place, easily adopting our IMPACT program will save your community time, money and reputation.

“SNF VBP Program Section 215 of the Protecting Access to Medicare Act of 2014 (PAMA) added new subsections (g) and (h) to section 1888 to the Social Security Act (Act) New Subsection 1888(h) authorizes establishing a Skilled Nursing Facility Value-Based Purchasing (SNF VBP) Program beginning with FY 2019 under which value-based incentive payments are made to SNFs in a fiscal year based on performance.

The rule proposes to adopt the Skilled Nursing Facility 30-Day All-Cause Readmission Measure, (SNFRM) (NQF #2510), as the all-cause, all-condition readmission measure that will be used in of the SNF VBP Program. The Skilled Nursing Facility 30-Day All-Cause Readmission Measure estimates the risk-standardized rate of all-cause, unplanned, hospital readmissions for SNF Medicare beneficiaries within 30 days of their prior proximal short-stay acute hospital discharge.” 

How IMPACT™ is working for others.

Success Story

Grace Village: “Overall, IMPACT™ is a great experience. Residents leave the facility with right medications that is easily packaged. They are able to know they are taking the right medications. The residents do not need to worry about going to a pharmacy. GrandView follows up to ensure success. It is a great program.” Click here to see how IMPACT™ is working in other communities.

More Senior Community Services

Looking for more reasons long term care and senior communities choose GrandView Pharmacy? Click here to learn more.

The GrandView Blog

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Read more about the latest news, events and articles on our blog.

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Deficiency free survey from the Indiana State Board of Pharmacy

In the spring of 2017, the GrandView Pharmacy locations in Brownsburg, IN and Fort Wayne, IN were awarded a deficiency free survey from the Indiana State Board of Pharmacy. We’re extremely proud of our team members who worked hard to accomplish this goal. Read more about it here.