The GrandView Team

The members of our team are dedicated to providing the highest quality services and hold the utmost integrity. They work hard to ensure our service is unsurpassed and ensure your needs are met. Each member of our team is highly qualified, as well as has a strong passion for their service.

Executive Leadership

Ralph Eldridge, Chairman of the Board of Directors

Ralph N Eldridge, CPA, has been a Certified Public Accountant for over 20 years. He has been the President for The Eldridge Group, Inc., a Certified Public Accounting firm based in Connersville, Indiana since 1991. His firm specializes in tax preparation, tax planning and small business consulting.

In addition to his accounting and tax practice, Ralph also serves as the Chairman of the Board for GrandView Pharmacy, Inc. – comprising a state wide organization of durable medical equipment and long-term care pharmacies. He served as the CEO of GrandView Pharmacy, Inc. from September 2008 – April 2010.

Ralph received his education at Middle Tennessee State University in Murfreesboro, Tennessee (B.B.A. 1979) and Miami University in Oxford, Ohio (M.B.A. 1980).

Ralph has served as an Elder in the Church of Christ in Connersville, Indiana since 1997 and is actively involved in the Connersville community through a variety of different boards and organizations.

Mark Prifogle, Chief Executive Officer

Mark Prifogle has served GrandView Pharmacy, and its subsidiary pharmacy, medical equipment, clinical research and medical uniforms companies, for over 12 years in a variety of capacities in retail, 340B, specialty, compounding, and long-term care pharmacy settings. Mark currently serves as the Chief Executive Officer and Group President.

He studied Psychology at Indiana University’s School of Behavioral and Social Sciences as well as Long Term Care Administration at Martin University. He holds an active Comprehensive Health Facility Administrator’s license which allows him to operate hospital-based and freestanding skilled nursing facilities, licensed assisted living facilities and medical homes for children. He completed his HFA/LNHA residency with the Hickory Creek Healthcare Foundation.

Mark also successfully completed the Certified Executive for Assisted Living (CEAL) certification program offered through the Ohio Centers for Assisted Living (OCAL), and passed the NAB (National Association of Long Term Care Administrator Boards) Residential Care/Assisted Living Administrators Examination to earn the CEAL designation.

In addition to his responsibilities at GrandView, Mark is a guest lecturer on nursing home administration and a frequent speaker at national conferences. He is a partner and Director of Paradigm Living Concepts, a home and community based health services provider based in Indianapolis, IN, and a Business Administration Preceptor for Purdue College of Pharmacy.

Mark is the two-term President of the American College of Health Care Administrators, Indiana Chapter. He serves on the Board of Directors for the Indiana Assisted Living Association and McKesson Alternate Site Pharmacy. He is active in the National Community Pharmacist Association, Indiana Pharmacists Alliance and a Past President of the Indiana Academy of Pharmacy Technicians.

Operational Leadership

Glenn Eldridge, Chief Operating Officer

Glenn Eldridge is a graduate of Purdue University School of Pharmacy. He holds several certifications and professional licenses as well. In 1991, he became an Indiana Licensed Pharmacist and in 2004 he became an Ohio Licensed Pharmacist. He is also licensed in Tennessee as well.

Glenn has many years of experience in the field of pharmaceuticals. In 1991 he was hired with GrandView Pharmacy and has been with the company ever since. He began his career with GrandView as a staff pharmacist in 1991 and in 1993 he became Director of Clinical Services. In 1997 he was promoted to Vice President of GrandView and then President in 2005. In relation to his specialized skills in the field, he has been a consultant pharmacist specializing in geriatrics since 1993 and has been a member of the American Society of Consultant Pharmacists since 1991.

Not only does Glenn have an extensive and rewarding career with GrandView, he has been a part of the academic field as well. Glenn has been a Clerkship Preceptor with Purdue University since 2004.

Finally, Glenn has been a part of the Community Pharmacy of Indiana and was chosen as president in 2009 and 2010. Glenn has been a member of Elder Brownsburg Church of Christ since 2009. He and the Eldridge family are honored and privileged to be a part of such a wonderful company.

John Jones, Director of Quality Assurance

John Jones began with the company in 1995 at the Connersville, Indiana retail pharmacy. As a certified pharmacy technician, John worked as a retail store manager and then later as a consultant to evaluate stores and help to improve policies and procedures. John brings a wealth of hands-on knowledge and experience from his pharmacy background, but also his diversified knowledge from ministry education and military training.

John ensures quality standards are maintained by all departments and divisions of GrandView Pharmacy. As the Director of Quality Assurance, John measures efficacy of policy and procedures, billing and operational practices and overall satisfaction and service improvement.

He served his country as an Army Medic in the Persian Gulf and Somalia, and also participated in humanitarian mission following Hurricane Andrew. After graduating Summa Cum Laude with a degree in Medical Assisting, he received his B.A. in Ministry of Arts and is pursuing his Masters in Pastoral Counseling.

Pharmacy Leadership

Jack Wells, Director of Pharmacy

Jack Wells has worked for GrandView for 2 years. As the Director of Pharmacy Services, he uses his passion for the elderly to be able to effect change and likes to have a positive impact on others’ lives directly or indirectly.

Jack is a registered pharmacist and studied at Ohio Northern University. Before coming to work at GrandView, Jack’s previous work experience includes Meijer, CVS and Pharmakon.

He enjoys working at GrandView because he is allowed to be himself. “I am able to utilize my skills to make a difference, Grandview has never just wanted to ‘plug’ me into workflow and prevent me from contributing any ideas or thoughts.”

Jack’s personal purpose is to live life, enjoy each day as it comes and not to take himself too seriously. He also takes great joy in spending time with his children and likes to be as involved as possible in their activities.

Ryan Hendrickson, Director of Pharmacy, Fort Wayne

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Brooke Bradley, Pharm.D., MBA, Data Services Manager

Brooke Bradley has been working with GrandView Pharmacy for 10 years. She graduated from Butler University and volunteers with Butler’s Community Outreach Pharmacy. Her passion for working with the elderly came from the love she has for her own grandparents and in turn, wanting to help other’s grandparents/parents as well.

Brooke’s personal purpose is to help others with her God given abilities; and to be the best mother to her children and wife to her husband.

She has one year old twins… and as you can imagine, they keep her busy!

Christian Marr, Billing and Accounts Receivable Manager

Christian Marr has been with GrandView Pharmacy, in his current term, for 4 years across the technical, quality and finance divisions. He currently serves as the Deputy Director of Finance, overseeing billing, collections, inventory control, reimbursement and reconciliation functions. His employment history with the company goes back to 1998, when he worked part time in both the retail and long term care pharmacies.

Away from work, Christian enjoys spending time with family, watching movies, attending concerts and going to amusement parks. He and his wife, Catherine, have two children, Isabelle (8) and Guy (1) and an English Springer Spaniel named Buggs.

Nora Hundley, Billing Specialist Lead

Nora has served GrandView Pharmacy for 20 years. Her passion for working with the elderly came from the thought of someone needing help with their medication and no one being there to help. Nora is a Nationally Certified Pharmacy Tech and Indiana Licensed Tech.

Personally, Nora jokingly says volleyball used to be her hobby, but says her knees no longer agree! Her personal purpose is to raise her boys to love and honor God and always be respectful.

Jennifer Badore, LTC and DME AR Lead

Jennifer has served Grandview Pharmacy for 18 years in various divisions. She started her career with Grandview in 1991 taking her first job with the company as a cashier in their retail division while she was in high school. From there Jennifer was able to continue to learn and grow, working in all areas of the business including Accounts Payable, Accounts Receivable, Inventory Management, Customer Service and Collections just to name a few. Currently she is our Collections, Reconciliation and Reimbursement Lead for both Long Term Care Pharmacy and our Durable Medical Equipment Division.

Jennifer studied Business and Accounting at Indiana University East and Ivy Tech Community College, obtaining her Associates Degree in Business Administration.

Personally, Jennifer and her husband recently opened an auction business and she is currently appointed Treasurer of the Fayette County Tourism Board.

Business Development Team

Tim Alderdice, Director of Business Development, Fort Wayne, IN

Tim Alderdice is a graduate of Indiana University Fort Wayne with a Bachelor of Arts Degree in Political Science. His sales and marketing career as relates to healthcare began with 5 years working for Wyeth Pharmaceuticals. He was a women’s healthcare representative and quickly matriculated to an area account management position responsible for overseeing hospital contracts for IV antibiotics, namely Zosyn and Tygacil.  On two separate occasions, Tim worked as an admissions and marketing director for two senior care facilities, Emeritus and Trilogy. Most recently, he was the area business development director for Covenant Care, responsible for garnering referrals from healthcare institutions and professionals for two skilled nursing facilities in Fort Wayne.

Tim’s passion for serving the elderly was ignited when he acted as the admissions director for the Emeritus Assisted Living Community. His passion was fired further when serving seniors and their families as a patient navigator. He was trained in this capacity by the former president of the American Cancer Society, Dr Harold P. Freeman, and gained certification in patient navigation at his institute in Harlem, New York in 2010.

Tim was inspired to seek a career at Grandview after reading the mission statement which states “to honor God in all we do”. That is his personal mission as well. He has served on numerous missions to Guatemala, Haiti, and Kenya and loves to travel and meet new people from various cultures.

He has two children, Alexandra (16), who is a junior at Carroll High School and a remarkable gymnast, and Charlie(13) who is an eighth  grader at Carroll Middle School and a point guard for their basketball team.

Mel Green, Director of Business Development and Public Relations

Mel Green grew up in French Lick, IN and is a proud graduate of Springs Valley High School. In high school Mel developed a passion for leadership and politics after attending Hoosier Boys State, and serving as senior class president.

Mel went on to get his Bachelor of Arts in Communications from Indiana State University (ISU). During his third year at ISU, Mel was hired by Newell Rubbermaid as 1 of only 537 students, and recent graduates for their Inaugural Phoenix Program.

The majority of the individuals selected by the Fortune 500 company were new graduates, however, Mel was one of the very few selected as an undergraduate. The Phoenix Program’s new hires helped increase sales in Newell’s eight key retail accounts, which include Wal-Mart, Home Depot and Lowe’s. Sales rose 19% almost immediately and the company’s stock rose more than 40%, while the S&P sunk 15% around that same time.

Mel’s time with Newell Rubbermaid helped launch his professional career. He went on to work for Progressive, another well known Fortune 500 company after he graduated in 2002. Mel worked in the insurance industry for nearly five years as a claims adjuster before he decided to get back into marketing and sales.

His success in sales, Christian values, and desire to help those serving our elder population is what eventually lead him to GrandView Pharmacy. Mel proudly accepted the position of Director of Business Development and Customer Relations in 2011, and he has enjoyed every day with GrandView since then.

When Mel is not selling or taking care of customers he cherishes the time he gets to spend with his wife, Amanda, and their 3-year-old daughter Lenora. He also enjoys philanthropy, entrepreneurship, weightlifting, golfing and cooking.

Customer Service Team

Mark Wolfe, Customer Service Liaison

Mark Wolfe attended Indiana University Fort Wayne and graduated with a degree in Business.  Fort Wayne is his hometown and he lived here for over 20 years. He has also previously lived in Indianapolis, IN.

Mark first worked for four years selling vaccines and biological products for Connaught Labs.  Then worked for in Long Term Care pharmacy (LTC) for nearly 15 years, actually competing against Grandview in some cases.  What Mark enjoys most about working in LTC pharmacy is that he has an opportunity to positively affect healthcare workers who directly care for residents in long term care facilities. He also enjoys how Grandview can offer a quality of care for the elderly within those communities.  He gets great satisfaction in offering an improved quality of life to the aged.

Mark got the passion to work with the aged at a young age when doing a service projects for Boy Scouts.  He volunteered to work in a nursing home reading to the residents and entertaining them.  He always considered what degree of care he would offer his own grandparents and parents and in-law.

In his spare time, he is an avid Indiana University football and basketball fan, and follows the Chicago Cubs baseball team. He and his wife spend much of their time visiting their three adult children, one in Detroit, one in Atlanta and their youngest who is soon to return from living and working the past 13 months in Germany.

Brandi Riffel, Transition Coordinator, Resident Services Concierge

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Deficiency free survey from the Indiana State Board of Pharmacy

In the spring of 2017, the GrandView Pharmacy locations in Brownsburg, IN and Fort Wayne, IN were awarded a deficiency free survey from the Indiana State Board of Pharmacy. We’re extremely proud of our team members who worked hard to accomplish this goal. Read more about it here.