Case Study Success Stories

GrandView Health Services is dedicated to helping your community provide the highest quality of life to your patients with our innovative pharmacy solutions. We work with each community to ensure our programs are working well for their individual needs.


Success at Grace Village!

“Overall, IMPACT™ is a great experience. Residents leave the facility with right medications that is easily packaged. They are able to know they are taking the right medications. The residents do not need to worry about going to a pharmacy. GrandView follows up to ensure success. It is a great program.”

Improves Work-flow

How has IMPACT™ affected the work-flow of your facility? “IMPACT™ Improves work-flow because the time it takes to call in multiple prescriptions or getting prescriptions from doctors is no longer needed. Especially narcotics that tend to cause time delays. Residents would sometimes be driving an hour to get a prescription when we already have what they need and can sent it home with them.” - Rachel

Saves Time

How has IMPACT™ helped your facility? “Nursing staff alone is able to get any medications and anything else needed for that resident to be successful though one company, ultimately saving time and effort for the facility.”

How has IMPACT™ helped your residents? “A resident does not need to go to different companies locally for their needs. They leave the facility with the right meds and the knowledge to be successful. They can go directly home.”

Recommend to Others

Would you recommend IMPACT™ to other facilities? “Yes! Because it makes the nursing staff more comfortable in that the medications are being sent home with them. The resident is educated on medications. Someone is following up with them from GrandView. The nursing staff is more at ease knowing they have the contact with a pharmacy. They have someone within reach to help them.”

These responses were collect from Rachel Farris, a Grace Village Rehab Nurse.

Learn More

Click here to learn more about the IMPACT™ program. Want to speak with someone directly? or call 866-827-7575.


Success at Heritage of Huntington!

PointClickCare customers working with Pharmacy Exchange partner pharmacies gain the best-in-class Integrated Medication Management solution, which affordably streamlines medication processes while improving resident safety and compliance.

“Overall the PointClickCare program is good. We worked the bugs out from the beginning and as we have been going. The program helps to save time on our end. We are pretty happy!” - Amanda

Improves Workflow

How has the interface with GrandView helped your facility? “I am noticing GrandView’s techs/pharmacist are usually already working on new admit information when we call to check if they received orders. This is a huge relief. GrandView has not said ‘we have not received those orders’ in some time. We are getting meds faster since the waiting time of faxes has decreased. Also, since it is a cleaner copy going to pharmacy, there is no discrepancy with what an order says for pharmacy.” - Amanda

How has your workflow changed since this implementation? “PointClickCare allows us to use much less paper!” - Kim

Recommend to Others

Would you recommend the interface with GrandView to other facilities? “Yes! The PointClickCare has been a helpful asset to our facility. If we were to interface with GrandView again, I would recommend having more staff involved in the training meetings and webinars.” - Kim, Amanda and Julie

These responses were collected from Kim Davis, Director of Nursing; Amanda Bell, LPN; and Julia Rice, Shift Supervisor at Heritage of Huntington.

Learn More

Click here to learn more about the PointClickCare program. Want to speak with someone directly? or call 866-827-7575.

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